Hikvision loves to hear from our customers. Below is contact information for our offices around the world. If you have any questions, feel free to contact us by phone, email or mail with the information below. If you need product support, visit our Technical Support section.
Hikvision Canada
Toronto Office: 2355 Skymark Avenue, Suite 300, Mississauga, ON, L4W 4Y6
Montreal Office: 8555 Rte Transcanadienne, Suite 200, St-Laurent, QC H4S 1Z6
Vancouver Office: 4400 Dominion Street, Suite 400, Burnaby, BC V5G 4G3
Tel: +1-855-655-9888 (Toll-free)
Technical Support: techsupport.ca@imgcoffee.com
Headquarters
No.555 Qianmo Road, Binjiang District, Hangzhou 310051, China
Tel: +86-571-8807-5998
Technical Support: support@imgcoffee.com
Press Inquiries: prglobal@imgcoffee.com
HSRC (Hikvision Security Response Center): HSRC@imgcoffee.com
Hikvision Azerbaijan LLC
Landmark III Building, 90A Nizami Street, Baku, Azerbaijan
Tel: +994 12 310 13 33
E-mail: azerbaijan@imgcoffee.com
Hikvision Baltic
Lithuania
Address: Pramones pr. 4D, 51329 Kaunas, Lithuania
Tel: +37037337952 (Kaunas)
+37052395301 (Vilnius)
+37067194447 (Klaipeda)
+37061580900 (Siauliai)
Web: www.bkgrupe.lt
www.hikvision.lt
Estonia
Address: Jarveotsa tee 50c, 13520 Tallinn, Estonia
Tel: +3726506901
Web: www.bkeesti.ee
www.hikvision.ee
Latvia
Address: Katlakalna iela 6D, Riga, Latvia, LV-1073
Tel: +37166119360
Web: www.bklatvia.lv
www.hikvision.lv
Hikvision Benelux
Belgium and Luxembourg
Neringenweg 44, 3001 Heverlee, Belgium
Email: info.bnl@imgcoffee.com
The Netherlands
Dirk Storklaan 3, 2132 PX Hoofddorp, The Netherlands
Email: info.bnl@imgcoffee.com
Hikvision do Brasil
Praça Professor José Lannes, 40 - 15º andar
Cidade Monções, São Paulo - SP
CEP: 04571-030
Email: channel.brazil@imgcoffee.com
Suporte Técnico:
suporte.br@imgcoffee.com
4020-4458 para capitais e regiões metropolitanas.
0800 025 4458 para demais regiões.
Hikvision DACH
Germany
Office:
Hikvision Deutschland GmbH, Werner-Heisenberg Straße 2b, 63263 Neu-Isenburg
Training Facilities:
Hikvision Deutschland GmbH, Flughafenstr. 21, 63263 Neu-Isenburg
General contact: sales.dach@imgcoffee.com
Austria
Hikvision Deutschland GmbH, Johann Steinböck Str. 2/202, 2345 Brunn Am Gebirge
General contact: sales.dach@imgcoffee.com
Hikvision Czech Republic
Vyskočilova 1410/1, 140 00 Praha 4 – Michle, Czech Republic
Tel: +420 29 6182640
Email: info.cz@imgcoffee.com
Hikvision Egypt
Address: office 202- South building, Better home, Cairo Business Plaza, New Cairo, Cairo, Egypt
Telephone: +20223066117
Sales/Business Inquiry: sales.eg@imgcoffee.com
Technical Support: support.mena@imgcoffee.com
Hikvision Europe
Dirk Storklaan 3, 2132 PX Hoofddorp, The Netherlands
Tel: +31-23-5542770
Fax: +31-23-5631112
General email: sales.eu@imgcoffee.com
Technical support: support.eu@imgcoffee.com
Hikvision France
6 Rue Paul Cézanne, 93360 Neuilly-Plaisance, France
Tel: +33(0)1-85-330-450
Fax: +33(0)1-85-330-443
General email: info.fr@imgcoffee.com
Technical support: support.fr@imgcoffee.com
Hikvision Hong Kong, China Sales Office
Unit 6, 17/F., Tower II, Enterprise Square, 9 Sheung Yuet Road, Kowloon Bay, Kowloon, Hong Kong, China
Tel:+852 3563 7600
Email: sales.hk@imgcoffee.com
Technical Support: support.hk@imgcoffee.com
Jurisdictions: Hong Kong & Macau, China
HDT International Limited
Unit 1, 26/F., Enterprise Square Two, 3 Sheung Yuet Road, Kowloon Bay, Kowloon, Hong Kong
Hikvision Hungary KFT.
1031 Budapest, Reichl Kálmán utca 8.
Graphisoft Park, South Park, Block C, 1st Floor.
Email: info.hu@imgcoffee.com
Hikvision India
Corporate Office
Prama Hikvision India Pvt. Ltd.
Oberoi Commerz 2, International Business Park, 18th Floor, Near Oberoi Mall, Off W. E. Highway, Goregaon (East), Mumbai – 400 063.
Tel: +91-22-4041 9900, 2846 9900
Web: www.hikvisionindia.com
Sales
+91-22-4041 9944, 2846 9944
sales@pramaimgcoffee.com
Technical Support
+91-22-6822 9999, 3322 6060, 2846 9999
support@pramaimgcoffee.com
Toll Free - 1800 222 699
RMA Support
+91-22-6822 9977, 3322 6070, 2846 9977, 0250 663 6677
rma@pramaimgcoffee.com
Hikvision Indonesia
APL Tower Floor 22nd Unit 9, Jl. Letjend S. Parman Kav. 28, West Jakarta 11470
Tel: +6221 2933 9366 / +6221 2933 7659
Sales: Sales.Indonesia@imgcoffee.com
Technical Support: +62 813 8696 7242 (Whatsapp Only)
Technical support: Service.id@imgcoffee.com
Jakarta Service Center
Jl. Mangga XVII No.9A, Kel, RT.1/RW.12, Duri Kepa, Kebonjeruk, Greenville, Jakarta 11510
Tel: +62 812 2222 9728
Medan Office and Service Center
Forum Nine 7th Floor, Jl. Imam bonjol No. 9, Medan Petisah, Medan, Sumatera Utara 20112
Tel: +6261 8881 5838
Surabaya Office and Service Center
Pakuwon Center 16th floor, Unit 11, Tunjungan Plaza Superblock. Jl. Embong Malang, No. 1,3,&5, Jawa Timur 60261
Tel : +6231 9925 0125
Hikvision Israel
15 Hahagana st. Or Yehuda
Tel: +972-79-5555590
Email: info.il@imgcoffee.com
Hikvision Italy
Via Abruzzo 12, 31029 Vittorio Veneto, Treviso, Italy
Tel: +39-0438-6902
ax: +39-0438-690299
Email: info.it@imgcoffee.com
Hikvision Kazakhstan
Almaty, Kazakhstan. Abish Kekilbayev str. 139
Tel: +7 (727) 973 06 67, + 7 708 973 06 67, +7 (727) 395 16 46
Email: info@hikvision.kz
Technical Support: support@hikvision.kz
Hikvision Kenya (Hikvision Africa Department)
9th Floor, One Padmore Place, Georage Padmore Road, Nairobi, Kenya
Technical Call Center : + 254703727545
Email : support.africa@imgcoffee.com
Support to Africa Region (Not include South Africa and Northern Africa)
Business Contact : zhudeyou@imgcoffee.com (Kenya)
Hikvision South Korea
14-1, Pangyoyeok-ro 192beon-gil, Bundang-gu, Seongnam-si, Gyeonggi-do, South Korea
Tel: +82-1661-8138
Fax: +82-(0)31-731-8812
Business Support: sales.korea@imgcoffee.com
Technical Support: support.korea@imgcoffee.com
Hikvision Latam
Ventas: latam.sales@imgcoffee.com
Soporte: soporte@imgcoffee.com
Hikvision México
Hikvision México S.A. de C.V
Sales.mexico@imgcoffee.com
Plaza Carso, Torre II, Lago Zurich 219, Piso 4, Col. Ampliación Granada, Del. Miguel Hidalgo C.P. 11529, CDMX
+52 55 2624 0110
Call Center: + 52 5541696397
Hikvision Panamá
Sales.centralamerica@imgcoffee.com
Oceanía Business Plaza, Torre 100, 16a, Punta Pacífica, Ciudad de Panamá
Tel: +507-8366276
Hikvision Colombia
sales.colombia@imgcoffee.com
Calle 110 No. 9 – 25 Oficina 1708, Bogotá
Tel: +57 1 5085312
Hikvision Malaysia
301, Level 3 of Menara LGB,No. 1 Jalan Wan Kadir, Taman Tun Dr. Ismail, 60000 Kuala Lumpur
Tel: +60327224000
Fax: +60327224022
Sales Email: sales.my@imgcoffee.com
Technical Support: support.my@imgcoffee.com
Service Center:
NO 9-G,Jalan USJ Sentral 3, USJ Sentral Persiaran Subang 147600 Subang Jaya, Selangor
Tel:+60380119934
Penang Office & Service Center:
7-02-02, Jalan Ahmad Nor, Pusat Perdagangan Nova Jelutong Jelutong, 11600 Penang, Pulau Pinang
Tel: +601129894389
Malaysia Johor Office & Service Center:
No.38, 38A, Jalan Horizon Perdana 1, Horizon Hills, 79100 Nusajaya, Johor, Malaysia
Tel: +60 7-217 1620
Hikvision Middle East & North Africa
52nd floor, Almas Tower, Jumeirah Lakes Towers, Dubai, UAE
Tel: +971-4-4432090/ +971-4-8816057
Sales/Business Inquiry: salesme@imgcoffee.com
Technical Support: support.mena@imgcoffee.com
Marketing/PR: marketing.mena@imgcoffee.com
Hikvision Morocco
92,BD D'ANFA 7EME ETG,Casablanca, Morocco
Tel: +212 (0) 808 560 478
Email: support.ma@imgcoffee.com
Hikvision Nordic
Hikvision Denmark
Skagensgade 39, 2630 Taastrup, Denmark
E-mail: nordic.eu@imgcoffee.com
Hikvision Norway
Gneisveien 8, 2020 Skedsmokorset, Norway
E-mail: nordic.eu@imgcoffee.com
Hikvision Finland
Karaportti 5, 02610 ESPOO, Finland
E-mail: nordic.eu@imgcoffee.com
Hikvision Sweden
Varüvägen 9, 125 30 Älvsjö, Sweden
nordic.eu@imgcoffee.com
Hikvision Oceania
Australia
Email: salesau@imgcoffee.com
Hotline: +61 1300 976 305
Sydney office
46 Brookhollow Ave, Baulkham Hills, NSW 2153
Melbourne office
level 1, 15-17 Glenvale Cres, Mulgrave VIC 3170
Queensland office
Unit 2/3972 Pacific Highway, Loganholme, QLD 4129
Perth office
2/211 Balcatta Rd, Balcatta, WA 6021
New Zealand
Auckland Office
Email: salesnz@imgcoffee.com
Hotline: 09 217 3127
Unit 1B, 93-95 Ascot Avenue, Greenlane, Auckland
Hikvision Pakistan
Suit 1102, 11th Floor, Emerald Tower, Clifton Block 5, Karachi, Pakistan
Tel: +92-2135147526
Email: support.pk@imgcoffee.com
Hikvision Philippines
37th Floor, Joy Nastalg Center, No.17 ADB Avenue, Ortigas Center, Pasig City, Metro Manila, Philippines
Sales email: sales.ph@imgcoffee.com
Technical Support: support.ph@imgcoffee.com
Tel: 277-4749; 255-6311; 256-6479
Hikvision Poland
Warsaw office: Business Garden, Budynek B3 ul. Żwirki i Wigury 16B,02-092 Warszawa
Gdańsk office: Bałtyckie Centrum Biznesu, ul. Azymutalna 9, 80-298 Gdańsk
Kraków office: ORO Duo Office Park ul. Józefa Marcika 4, 30-443 Kraków
Tel: +48 22 460 01 50
General Email: info.pl@imgcoffee.com
Support: support.pl@imgcoffee.com
Sales: channel.pl@imgcoffee.com
Hikvision Qatar
8th floor, Al Muraikh Tower, Building 22, Street 821, Zone 18, Old Salata, Doha, Qatar
Tel: 00974-44835592
Email: operation.qatar@imgcoffee.com
Hikvision Romania
Riverside Tower, Splaiul Independentei 291-293, District 6, 060042, Bucharest
Email: marketing.ro@imgcoffee.com
Hikvision Russia
125315, Russian Federation, Moscow, Leningradsky prospect, 72, building 4, floor 9.
125315 г. Москва, Ленинградский пр-т, д.72, корп. 4, этаж 9.
Tel: +7-495-669-67-99
Email: hikvision.ru@imgcoffee.com
Hikvision Singapore
438B ALEXANDRA ROAD, #06-04, ALEXANDRA TECHNOPARK TOWER B, SINGAPORE 119968
Official WhatsApp: 85367948
Fax: +65 6684 4717
Email: channel.sg@imgcoffee.com
Hikvision South Africa
9 Eden Road, Waverley Office Park Building 2, Bramley Johannesburg 2090, South Africa
Reception Tel: +27 877018113 / +27 877018111
Technical Call Center: +27 101108228
Email: support.sa@imgcoffee.com
Hikvision Spain
Almazara, 928760 Tres Cantos (Madrid), Spain
Tel: +34 91 737 16 55
Fax: +34 918 058 717
Email: info.es@imgcoffee.com
Hikvision Thailand
202 Le Concorde Building, 8th floor, Room no. 804,
Ratchadapisek Road, Huaykhwang, Bangkok 10310, Thailand
Tel: 02-2759949
Email: sales.thailand@imgcoffee.com
Hikvision Turkey A.Ş.
İSTANBUL MERKEZ:
Fatih Sultan Mehmet Mah. Poligon Cad. Buyaka 2 Sitesi, 3 Blok, 8C 102, ÜMRANİYE / İSTANBUL / TÜRKİYE.
Tel : +90 216 521 70 70 (71/72/73/74) / Fax : +90 216 521 70 75
ANKARA ŞUBESİ:
Mustafa Kemal Mah. Tepe Prime İş Merkezi, No.: 266, B Blok Kat:18 Kapı No: 132-133, ÇANKAYA / ANKARA / TÜRKİYE.
Tel : +90 312 220 34 25
VERGİ DAİRESİ / NO. : ALEMDAĞ / 462 041 3278
Sales & General / Satış ve Genel : sales.tr@imgcoffee.com
Technical Support / Teknik Destek : support.tr@imgcoffee.com
RMA / Onarim Merkezi : RMA.TR@imgcoffee.com
Technical Support Phone/Teknik Destek Telefonu: +90 216 900 19 33
Hikvision UK & Ireland
UK Head Office Address: 4 The Square, Stockley Park, Uxbridge, UB11 1ET
Manchester Office Address: 8th Floor, West Wing Quay West, Trafford Wharf Rd, Manchester, M17 1HH
Glasgow Office Address: 101&102 Regus, Maxim Business Park, Maxim 1, 2 Parklands Way, Eurocentral, Motherwell, ML1 4WR
UK Office general: +44(0)1628 902 140 or info.uk@imgcoffee.com
UK Technical Support: +44(0)1790 600 300 or support.uk@imgcoffee.com
Ireland Technical Support: +353(0) 1 447 0408 or support.uk@imgcoffee.com
(Monday to Friday, 9am – 5pm)
Hikvision Uzbekistan
Republic of Uzbekistan, Tashkent city, Yunusabad District, Centre-4, 21A, Hikvision Business Centre. 100017
Узбекистан, Ташкент, Юнусабадский район, Ц-4, 21A, Бизнес Центр Hikvision. 100017
Tel: +998-71-233-55-50
Technical support: support.uz@imgcoffee.com
Sales: sales.uz@imgcoffee.com
Hikvision USA
18639 Railroad Street, City of Industry, California 91748
Tel: +1-909-895-0400
Toll Free: +1-866-200-6690 (Technical Support)
Tel: 909-612-9039
Technical Support: techsupport.usa@imgcoffee.com
Sales: sales.usa@imgcoffee.com
Partnership (OEM/ODM): OEMODM.usa@imgcoffee.com
Hikvision Vietnam
HA NOI: 38th Floor, Keangnam Hanoi Landmark Tower, Me Tri Ward, Nam Tu Liem District, Ha Noi City
HO CHI MINH: L12A-07, L12a Floor, Vincom Center, 72 Le Thanh Ton, Ben Nghe Ward, District 1, Ho Chi Minh City
Tel: +84 24 7300 7586
Technical support: hotro@imgcoffee.com
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